In the past, you had heard about outsourcing your IT department. Maybe there’s some apprehension about handing over your entire IT department to a third-party.
So, you’ve held off. Then hearing a recommendation or reading about CN Global or even hearing from a close friend you trust, got you curious and a little more interested this time. As you dug around, you uncovered unknown facts and favorable benefits, no one had told you before. This information got you rethinking your whole IT business model.
There were pros and cons of course, but the facts and promising long-term benefits for you, your clients, your staff, and your overall business operations, would allow you to move forward with expansion and trimming off wasteful spending finally.
A Few of the Facts and Long-Term Benefits of Outsourcing IT Processes That will catch your Eye:
Fact #1 – Human Error
Along with the FBI, IBM revealed in a May 2017 Huffington Post article, 95 percent of all security incidents involve human error. Cybersecurity professionals confirm human failure is the most prominent weakness in cybersecurity. Check out the Australian Government’s Cybersecurity strategy.
The Benefit – Outsourced IT Security Intervention
With an Outsourced IT Security team or a Remote team and AI-Powered SOC Solution like INSOC for example, individuals using company-issued equipment like cell phones, tablets, and laptops will intervein. With around the clock tracking and monitoring, the security team will catch any human errors, and prevent them from inviting an unknown stranger into your system, potentially saving your organization ten’s of thousand’s of dollars in damages from Cyberattacks.
Fact #2 – Sluggish Productivity
When a company’s IT system goes down, productivity, from the staff, drops immediately. There is no warning. They don’t see it coming. There is no workaround. They are stalled.
The Benefit – Outsourced IT Monitoring and Real-Time Tracking
A fully functional and operational system hums along due to a hands-on outsourced IT firm. Your staff is not interrupted. They are free to perform their regular duties. Any interruptions do not fall on their shoulders to identify and fix.
Fact #3 – Costly Downtime
Virtually every IT system failure that leads to expensive downtime was preventable. Each minute that an organization loses productivity could potentially translate to thousands of dollars lost.
Benefit – Outsourced IT Consulting
The first step identifies and solves system issues before they cripple your business. A managed IT service consultant will assess the overall performance. Security of your IT infrastructure is also studied, and if problems exist, then specific products and services are recommended to solve any problems.
Fact #4 – Hiring Qualified IT Employees and Continuous Training
Your company will spend weeks, maybe months, searching for qualified IT employees. Once hired, there is the initial training, then the ongoing education. Hopefully, your recruit performs up to your expectations and doesn’t quit after the training and seek employment elsewhere.
Benefit – Outsourced IT Professionals Seek Ongoing Certifications
IT professionals have a vested interest in staying current and on the cutting-edge. On day one, you are only working with vetted industry professionals. Outsourced IT Departments invest heavily in ongoing training and certifications, making sure that their team is up-to-date with their technology stacks. Furthermore, They too must remain compliant with government laws and regulations.
Fact #5 – Unexpected Business Changes
In your business world, the marketplace is always changing. It could be new governmental regulations one day, security issues in the company the next day, or technologies that improve at the drop of a hat. With these unexpected changes, your business and investment will always face a percentage of unforeseen risks. A Managed Service provider’s responsibilities will include being proactive in helping you navigate through these challenges effectively.
Benefit – Outsourced IT Departments Reduce Your Risks
Outsourcing IT providers assume and manage much of this risk for you. Their specific industry knowledge, especially with security and compliance issues, they are equipped with deciding how to eliminate or reduce your risk while helping you adapt to prevailing regulations as well to adopt new technologies to achieve help achieve this.
“The real power of outsourcing going forward is going to be that it increases an organization’s core capacity for change and growth. The business challenges over the next decade are going to be very different than anything we’ve seen so far and the companies that weave a powerful network of global partners through outsourcing will be the winners.”
– Michael Corbett, Chairman of the IAOP
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